@baculp wrote:
When I remove, and then restore, a watch folder, I lose catalog data, specifically the date field. Has anyone encountered this problem? Is there a fix?
Posts: 2
Participants: 2
↧
Losing catalog data
↧
Quicktype autocompletes with font names
@RBehymer wrote:
For some time now, various versions, currently SF6, when I try to type a phrase in QuickType, it auto-completes with the first matching font name. Strange behavior, and I never want a font name, always a phrase from the type I'm trying to set or match. I have no auto-complete software of any kind installed, and I found nothing in System Preferences:Keyboard:Shortcuts that looks like it would cause the problem. Any suggestions on how to resolve this?
Posts: 3
Participants: 2
↧
↧
Suitcase Fusion 6 - Fonts Disappearing & Not Activating
@wbutters wrote:
SF6 is doing all sorts of things. In addition to the product being slow, I find numerous times when I launch Suitcase and activate a font, I'll then open the file and the font isn't activated in Suitcase.
Fonts also disappear from the list when I hit to open them and don't automatically open in my Adobe Creative Suite. I mostly used Photoshop CC2015, but notice this in Illustrator and InDesign.
I have also had fonts deactivate even though I didn’t quite a program. Does anyone have any suggestions?
Posts: 3
Participants: 2
↧
Universal Type Server - Sharing Smart Sets - Font Classification
@mgondek wrote:
We currently have classified our fonts and are sharing manually created sets which match the names of our font classifications. Would like to instead share smart sets which would update themselves automatically, as new fonts are added or existing ones reclassified.
Also would it be possible to add more than one classification to a font. Would for example like to create a classification that is only the Black & Extra bold fonts, regardless of if they are sans, script, Egyptienne, Distressed, etc.
Posts: 2
Participants: 2
↧
Type Core not starting
@johnmalpas wrote:
Hi All
Sorry new to this so forgive if its old ground. I am having issues after installing Adobe CC2015 and UTC6 where i get error messages. When opening UTC6 it states"Unable to start universal type core. The universal type client has detected an incompatible version of FMCore. The client cannot continue" When i open Illustrator i get "the extensis font management plug in cannot locate a running copy of the extensis font manager - auto activation plug in functionality will be disabled"
I have UTC 6.0.0/6.0.1/6.0.2 and Adobe Illustrator 19.1.0 and 19.2.1 - if i install ANY of these in ANY combination on a mac running Yosemite then everything runs fine. If i install in any combination on a mac running El capitan then i get the error message stated. Any guidance greatly appreciated.
Posts: 3
Participants: 3
↧
↧
How to "select all" in Portfolio Web Client for PortfolioServer11
@LynnProspect wrote:
We're running PortfolioServer 11 running on Mac OS 10.0.5 (Yosemite) and we do most of our basic catalogue management in Portfolio Web Client on the same Mac. If I do a search, is there an easy way selecting all the search results? Because of the browser interface the usual keyboard shortcut Cmd-A doesn't work. Do I really have to select the first item, scroll through the list or the thumbnails to the final item, then shift-click?? Gmail is browser-based, and I can put a tick in a single box which selects all the items listed below. Is there an equivalent function in the Portfolio Web Client?
Posts: 2
Participants: 2
↧
An unknown error occured
@chrisfigueroa521 wrote:
Hey everyone,
I have Suitcase Fusion 6 on windows 10. When I go to update the product I get an error message, "An unknown error occurred while downloading an update. Please try again later. Ensure you have sufficient disk space available and a reliable internet connection.
I had this issue while on Windows 7 with Suitcase fusion 5 as well.
Thoughts?
Posts: 2
Participants: 2
↧
Suitcase Fusion 6 Not Working with CS5 (photoshop most specifically)
@lab_227 wrote:
I've had nothing but problems since purchasing SF6, which I will try to outline below:
I work primarily in Photoshop CS5 on a late 2009 27-in. iMac
3.06 GHz Intel Core 2 Duo
12 GB MemoryWas running Snow Leapard when I first purchased SF6, but have since upgraded to El Capitan 10.11.4 - I was having some issues running the old OS, and while upgrading to El Capitan fixed some things, it has had no effect on SF6 issues I'm having. Same problems before and after the upgrade.
Issues:
• Opening Photoshop is very sluggish now. The Extensis window within Photoshop shows 'thinking' while loading fonts, then when individual font list shows up, there is a spinning icon next to each font name indicating that it is 'thinking' or trying to load or activate fonts. Photoshop takes approximately a full minute to open now. This was not an issue when I was running Fontbook/before installing SF6. See attached screenshots:
• Once I open a photoshop file with any text layers, each text layer within the layers pallet always has the yellow icon with an exclamation point in it, indicating a missing font.
• Every time I click on a text layer in the layers pallet, all of the fonts in the Extensis window have the 'thinking' or 'loading' icon next to them just like when I first started the program, and I have to wait 30 seconds or so before this stops and I can actually double-click the layer and edit the type. If I have multiple font layers that all need to be edited, I have to go through this process every single time (even if all text layers are using the exact same font).I am this close to deleting this program and going back to Fontbook, but would like to figure this out so I'm not wasting the money I spent on SF6. Almost impossible to work this way though... Any advice would be GREATLY appreciated. I've got a total of about 5,500 fonts by the way - I pulled them all off of my backup drive and loaded straight into SF6, allowing SF6 to copy them into whatever storage folder it uses...
Thanks,
Posts: 6
Participants: 3
↧
About the Suitcase TeamSync category
↧
↧
About the Suitcase Fusion 7 (Mac OS X) category
↧
About the Suitcase Fusion 7 (Windows) category
↧
Font in brackets
@niftyix wrote:
I cannot get a font to show up in a document. I've tried using Suitcase Fusion, Fontbook, and even dropping the font into the font folder of InDesign. I want to replace Trajan with Trajan Regular and Trajan Bold Bold with Trajan bold. You can see the fonts are active in Suitcase Fusion in the screen shot but in the Replace With Font Family dropdown Trajan appears in brackets and the only Font Style showing is Regular. It won't allow me to replace it with this typeface. What do the brackets mean? I've seen this happen to other documents. I'm using InDesign CC 2015 version 11.3.0.34 and Suitcase Fusion 17.3.2.
Posts: 2
Participants: 2
↧
Default Values
@FlameCoder wrote:
How can I add default values for custom fields to newly added assets like I did with Portfolio 11 under the menu Catalog>Administration...>Default Values.???
Posts: 3
Participants: 2
↧
↧
Adding fonts to Suitcase Fusion 6-not all my fonts visible to SF6
@diatom wrote:
I am an absolute beginner with SF6 (running Yosemite). When I look at my user font folder, ~/Library/Fonts in the Finder, there are 745 fonts. When I use SF6 it does not show the ~/library folder. In the Finder, one must hold option down to view the Library folder.
SF6 is able to show me the Library folder from another user account, but not my own actual account.
Posts: 2
Participants: 2
↧
No results in Quickfind without using quotes or selecting from elastisearch
@olivas wrote:
Hello,
Some users are experiencing trouble with Quickfind where no results appear for case numbers that do exist in the database. I've found that by putting the case number in quotes or selecting it from elastisearch then it does find the related images. Is this a known bug?
Thank you!
Posts: 2
Participants: 2
↧
Move instead of copy added assets
@FlameCoder wrote:
Is there a way to move added added assets rather than making a copy of them when you use the Add Item button in Portfolio 2016. Our new assets are stored on the same file share as the folder we move them to. This creates an extra step of having to delete them after adding to a catalog.
Posts: 2
Participants: 2
↧
Updating Directory Path
@olivas wrote:
Hello,
We archive our images twice a year and in the past used the desktop client to update the directory path. I was unable to find any instructions in the user guide for accomplishing this with Portfolio 2016. Is this still possible?
Thanks,
Jared
Posts: 2
Participants: 1
↧
↧
Suitcase Fusion 6 sends crash report every time I launch
@julie wrote:
Mac OS 10.11.4 (El Capitan) iMac 5K
I shutdown my machine almost every nite. The last 2 weeks when I launch Suitcase in the morning it indicates that it had unexpectedly quit and wants to send a crash report. I don't seem to have problems using it and I don't see it "quit unexpectedly", but that's what it says. Any thoughts?
Posts: 2
Participants: 2
↧
Suitcase Fusion 6 not managing System Fonts > Local
@Erich wrote:
Since upgrading to El Capitan (OS 10.11) Suitcase Fusion 6 (17.3.2) can’t seem to be manage any of the fonts that are listed under System Fonts > Local. These are the fonts that are housed in the Library/Fonts folder. (I’m not talking about the fonts that are listed under System Fonts > System, which are all locked permanently ON.)
When I initially launched Suitcase, there were a number of fonts that were already ON and showed up with a green dot. They were not locked, just active. When I select a font and Deactivate it, the green dot disappears. So everything appears to work.
But then when I launch an app (CC 2015 InDesign, CC 2015 Illustrator, Word 2016, etc.) all the fonts that I Deactivated this way still show up in my font menus are fully functioning. (Note that this doesn’t appear to be related to sandboxing, which is a whole issue on it’s own.)
I tried restarting my computer. The fonts appear as Deactivated in Suitcase but still appear in font menus. I tried deleting my prefs, my font vault and other Extensis files and started again. No luck. I can add fonts to my Font Library and turn them on and off without any problems, it’s just the System Fonts > Local fonts that Suitcase can’t seem to manage.
Anyone else experiencing the same issue? I don't see any similar topics.
Posts: 3
Participants: 2
↧
Running Adobe CS6 applications on newer Mac and Windows systems
@CMeyer wrote:
Please review the following knowledgeable article to understand Extensis' position on running CS6 applications in newer operating system environments:
Cheers,
Chris
Extensis Font Solutions Team
Posts: 1
Participants: 1
↧