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Universal Type Client 6.1.2 disconnecting from UTS 6.1.3

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@Kaleidoscope wrote:

Hi,
We have an issue where the clients sporadically disconnects from the server. It reports that the credentials are invalid. Credentials are handled through Open Directory. This started to occur with release 6.1.2. The server is running on OSX 10.10.5.

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Ghost Fonts in database

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@prodman wrote:

Suitcase Fusion is showing "system" fonts which cannot be found anywhere on my computer, even as invisible files. I'm working with Suitcase Fusion v18.2.17.9 on Windows 10. Even when I right-click on the font in Suitcase and select "Show in Explorer", the selection only shows the main Font folder, not the actual font, and the font is not in that folder. How do I reset the cache or clear the database so that it has to rebuild?

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A lot of problems

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@Leon wrote:

Hi, I have a lot of problems with Suitcase. But there is no other software for Windows.
A problem is that Suitcase slows down saving and opening documents with AI if the documets are saved on a NAS Server on Network. It takes a lot of minutes than to safe. Since 2 days I got no connection with the Suitcase Server to start Suitcase Fusion 7. I have important work and canot do it like I want. After installing Suitcase 6 again I have no auto activation plugin for Illustrator. So I guess the best method is to to it like before with fonst. I install them on my windows folder. So I do not need Suitcase anymore. There are too many bugs.
Leon

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UTC 6 deactivating permanently activated fonts?

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@rschilling1271 wrote:

I am running UTC 6.0.0 on a mac with OS X El Capitan and I have activated many fonts permanently only to find them closed again a day or two later. What could be causing this to happen?

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Master Keywords Portfolio getting slow

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@eastmac wrote:

Hi,

we like to use a MasterKeywordList to help our Marketing to speed up assigning Keywords and to make sure that they using the right ones.

So, we have a list of german and englisch like portfolio can handle that
Anleger
Feeder
Auslage
Delivery
and so on.

It works fine but as more keywords we add as slower the performance will be.
We talk about more than 500 keywords and thats not the end.
Open the catalog the first time getting slower as without master keyword.

This is fast.....

But this(picture below) we can not use at all...
As soon we start typing to search for values to apply we see the "beachball" spinning for ever.
And sometimes the browser stops working at all. ;(

Is there a maximum of Keyword we shut use as Master Keyword List?

Thanx Andreas

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Netpublish and Keywords

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@eastmac wrote:

He Forum,

i have a Smart-Gallery published via Netpublish.
In this gallery i only have all our movies and animations inside.
Is netpublish collecting only keywords inside the movies or is netpublish using all keywords from the catalog?

I have a lot off useless keywords in this netpublish side. ;(

Is there a way, that netpublish only allows to search for keywords wich are in the smart-gallery files inside?

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Universal Type Server 6 stopped backing up

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@gwong wrote:

I just recently installed UTS 6.1.3 and it's been working fine, but I just noticed today that it stopped backing up. The last backup was on Feb. 8th.

When I check the log, this is the error it shows:

"extensis.esp.admin 115 datastore operation failed: IOException while creating backup file "/Applications/Extensis/Universal Type Server/data/backups/2017_02_14T19_38_57_015Z.tar".; nested exception is:
extensis.esp.exception.DatastoreOperationFailedException: File length (2147491840) exceeds maximum length of a tar entry (2147483647)"

When I try to manually run a backup, I get the same error.

It's running on a Mac Mini with macOS Sierra, almost 500GB of available space, and no other third party software.

Any idea what could be causing this all of a sudden?

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Crash on font activation

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@mhall1962 wrote:

After activating any font in Fusion, Illustrator, Photoshop and Indesign will crash.
I have the most current available version and see others saying they have had this issue but that it's been solved with version updates. Is there a solution? I have Windows 10, the most current Fusion for Windows, and all current adobe CC apps.

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Unable to remove fonts error 16777216

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@AaronNZ wrote:

Hi, I am unable to remove fonts from my Suitcase Library.
I get: Suitcase Fusion Client encountered an unexpected error. 16777216

Updates run, computer restarted. Anything I can do other than create a new Vault and re-add all my fonts?

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Is Suitcase 7 include activation for Adobe CS6?

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@Shaun wrote:

I don't use the Cloud for Adobe Photoshop etc; I have Adobe CS6.
I am still using Suitcase Fusion 6 and would like to move to SF7.

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While font-cache is being "repaired" my Machine crashes

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@mirrie wrote:

Hi there,
I recently tried to repair my font cache and that caused a comrplete crash of my iMac running OSX 10.11.

from the "file" menu in Suitcase Fusion I choose to repair/maintain the font cache (I do not know the exact translation since I have a German version of the Software).
then I tried it again and it crashed repeatedly.
Does anybody have the same problem?
Are any Extensis people out there who can tell my what this means?

Thanks

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Document show font only after reopen document

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@aportmann wrote:

hi

i have enabled the indesign plugin to auto-activating fonts wenn i open a document. now, when i open a document the fonts will be loaded but the display is wrong. if i close the document and reopen it, all is ok. but i need to reopen every document, if the auto-activation-plugin loads the fonts automaticaly.

whats wrong?

osx: 10.12.3
indesign 2017.0
suitcase 18.2.1

thanks for help :slight_smile:

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Font Preview?

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@shidastudio wrote:

Hello, is there any way I can type in my own word, and instantly see the font preview of that word? Fontbook on Mac allows this.

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Update to 18.2.2.95 Problem

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@SWit4LCA wrote:

Got an alert to update my Suitcase Fusion 7 to ver. 18.2.2.100 so I did this morning. I have been having issues with auto-activation of fonts in InDesign and Photoshop CC (unless I actually launch Suitcase it will not auto-activate fonts) so I thought perhaps this release might address that situation. Instead, now when I start either Photoshop or InDesign I get the following error message:

 The FMCore application that is currently running is incompatible with the Extensis plugin. ...Plug-in functionality will be disabled.

Looks like my plug-ins are 18.2.2.95 while the Fusion version is 18.2.2.100. Don't see any updates for plug-ins. Shouldn't they be part of the release update? What do I do to fix this?

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Permanent activated fonts will not stay activated after restart

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@Shlomit wrote:

Hello,
For some time now, when I restart my computer or suitcase, my permanent activated fonts will not stay activated.
I did "Clean Fonts Caches" - didn't help.

I saw earlier post on this subject under earlier Suitcase versions, but I see no solution for that.

Will be glad to have a solution for that as this is quite irritating.

good day,
Shlomit

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What's the difference between a new library vs a new set

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@posterns wrote:

I do work for two separate companies and want to keep the fonts separate. In the past I have always just created new sets and put the fonts in two separate sets. Is there an advantage to creating a new library vs a new set?

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Suitcase Fusion 7 not adding fonts

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@amenophis wrote:

Hello I'm having a problem adding fonts to my new version of Suitcase Fusion 7...specifically version 18.2.3 what is all the more confusing is that I can add fonts normally on version 18.2.0 but all versions after that including 18.2.1 will just not add fonts via drag and drop or via menu. Can anyone give advice, it will be very much appreciated.

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Suitcase 6 - Smart Folders Conditions/Filters Limited to 6?

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@steve1 wrote:

I am creating a Smart Folder and the "+" sign goes away after 6 conditions/filters. So that means I am limited to 6 or is this a bug?

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Trouble with photoshop PSB Files

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@kaimano wrote:

Hi all,
Photoshop (CC2017) crash every time I try to open a PSB file (Photoshop Big File).
After disabling Extensis plugin, photoshop back to work correctly.

...and, yes, I have the latest plugins installed.

Has anyone noticed the same behavior?

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Client compatibility adobe cs5 - cc2017

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@Anderz wrote:

I am i the process of installing uts6, upgrading from uts4.2. From the compatibility information on Extensis support pages I understand that due to our need for Indesign cs5 autoactivation plug-in support, we have to stick to UTS client 5. Despite the need for cs5 support we also want to be able to use UTS client with the most recent CC-versions. Our users are stuck with Indesign cs5 because of integration with enterprise editorial CMS, but we are using the most recent CC versions of Illustrator and Photoshop.How can we manage to get the most out of UTS?

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